Fees, Conditions, Confidentiality & Commitment

Meet the team - our practitioners




Phoenix practice practitioner, Joyce Chan

Joyce Chan

Certified Counsellor/Play Therapist


Joyce is the Director of Phoenix Practice. She has a Bachelor (Hons) degree from Hong Kong Baptist University, and has a Masters of Counselling with Distinction from City University of Hong Kong. She is the Certified Counsellor of Hong Kong Professional Counselling Association (HKPCA), Registered Counsellor (Level 4) of Australian Counselling Association (ACA), Theraplay Level 1 practitioner of The Theraplay® Institute (US), member of Association for Play Therapy (APT/US), and an accredited Supervisor of Australian Counselling Association.


Joyce's goal is to support individuals in enhancing their resiliency and internal resources to deal with life’s challenges. She has had experience working in the areas of depression, anxiety, behavioural and academic issues, social skills, relationships, self-harm, anger management, effective communication, self image, adjustments and family issues.


Joyce uses an integrative approach adopting Cognitive-Behavioral Therapy, Solution Focused Therapy, Narrative Therapy and Acceptance Commitment Therapy to counselling as an intervention to deal with individuals' concerns. She also has extensive training in using Play Therapy skills (from non-directive Child-Centered Play Therapy to directive Theraplay and Group Play Therapy) to work with young children with anxiety, ADHD, ASD, grief and loss, anger management and friendship issues.


Joyce has received training in Filial Play to enhance the relationship between parent and child. She has also conducted training, talks and workshops to schools and different organizations including a Stress Management Talk, a series of workshops on stress management, emotion regulation and effective communication with your own children, and workshop of storytelling for parents.


Joyce is fluent in English and Putonghua and a native Cantonese speaker. She has a good understanding of the diversity of both the Chinese and Western cultures. Joyce's cultural sensitivity helps her have a better perspective to understand the challenges faced by individuals from local and/or mixed cultural families.


Phoenix practice practitioner, Dona Pal

Dona Pal


Dona has a BSc. (Hons) in Psychology from University of Calcutta (India) and a Master's Degree in Clinical Psychology from University of Delhi (India). She has undergone personal training in Psychoanalysis and has specialized in Psychodynamic Approaches. She is the Associate Fellow of Hong Kong Professional Counselling Association. She is also an Associate Member of the Indian Psychoanalytical Association and International Psychoanalytical Studies Organization.


Dona has fourteen years of experience working in schools and colleges as school/college counsellor. She believes in a comprehensive, holistic and eclectic approach towards counselling, in which the therapeutic alliance, the need and the personality of the individuals are imperative. She uses integrative counselling skills and insights of Psychoanalysis, Narrative Approach, Systemic Family Therapy, Cognitive-Behavioural Therapy and Positive Psychology to work with young adults, parents and families. Her expertise is mainly in the areas of self-growth and identity, depression, anxiety, coping with stress, interpersonal relationship, substance dependency, motivation, parent and couple counselling.


Dona derives strength from working with youth. Her life experience facilitates her to empathize with different cultural backgrounds. Dona is proficient and fluent in English, Hindi and Bengali.


Return to top of this page


Website © Piccante Web Design logo - hot web design low cost Content may not be reproduced without permission from Phoenix Practice